16 January 2007
Mrs. Janie Whitlow. Broker The Real Estate Group 1636 Apperson Drive Salem. VA 24153
Dear Mrs. Whitlow:
We are often quick to criticize and slow to give praise where praise is due. give praise to Bruce Wood.
I want to advise you that your faith in Bruce is justified, he not only met, he exceeded our expectation. His attention to details and customers needs clearly shows that he is a people person and not a salesperson consumed with what's in it for me. Maybe in today's environment that's not what a service company is looking for, but they should.
As a customer let me tell you, a customer oriented sales person is a welcome relief. It is refreshing that a sales person actually looks out for and cares about my needs and desires, and not view me as just a way to line his coffers with dollars.
Hopefully your company recognizes quality.
Steve and Rita Carroll
112 Pippin Street
Janie Whitlow, managing broker
The Real Estate Group
Dear Ms Whitlow,
We recently sold our previous home at 274 Sommersby lane, Troutville, thanks to Bruce Wood. Bruce proved himself a great realtor. He was always professional, stating up front how he could help us. His advice regarding preparing our home for sale, suggesting a sale price and dealing with potential buyers was helpful and productive.
Thanks to his diligent work, and prayer, our house sold when we hoped it would. We received a fair price. Bruce handled the running around with contracts, etc. saving us a lot of work. He was always available when we had questions, needed brochures, or whatever.
We hope not to move again anytime soon but if we do we certainly plan on asking Bruce Wood to be our realtor again.
Dr. William P Whitney, III
William & Patricia Whitney 105 Stone ledge Dr
Roanoke, VA 24019
25 September 2002
I want to take the time to inform you of the excellent service provided by The Real Estate Group, specifically Bruce Wood. I purchased my Roanoke home from Bruce approximately three years ago. Because of the professional service I received from him I decided to list the sale of that same home with Bruce. My expectations were exceeded.
Bruce not only sold my home or acted like a "common" realtor. He was there for me from beginning to end. I frequently travel and my time is limited in Roanoke. Bruce managed to help me organize my move by reserving a truck as well as a storage facility to store my fumiture. He then helped me move the furniture. I can't begin to tell you how helpful that was for me with such a busy schedule. I am truely grateful for his help and friendship.
You have a winner in Bruce Wood!
December 13, 2002
Ms. Janie Whitlow Managing Broker
The Real Estate Group 1626 Apperson Drive Salem, VA 24153
Dear Ms. Whitlow:
Today my husband and I closed on the selling of our house at 3935 Blandfield Drive in Vinton. Bruce Wood was our listing agent. We listed our house with Bruce in March of this year. During this time Bruce always treated us with courtesy and respect which I appreciate.
He returned all our calls and dealt with any requests that we made. Clearly honesty and integrity were the number one priorities in his dealings with us and any prospective buyers.
321 Dawnridge Drive Vinton~ VA 24179